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How nabji Handles Your Personal Information

Your account data stays with us — not shared, not sold. When you deposit via bKash, Nagad, or Rocket, the transaction details you provide are used only to process your payment and verify your account.

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nabji How nabji Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts. Your data is handled with the same care we apply to every bKash, Nagad, and Rocket transaction that moves through the platform.

Encryption in Transit

All data between your device and our servers travels over SSL. This covers login, account updates, and every payment step you complete.

Cookie Controls

We use session and analytics cookies. You can manage cookie preferences from your browser settings at any time without losing account access.

Retention Policy

We keep your data while your account is open and for the period required by financial regulations. Closed accounts are purged on schedule.

Access Requests

You can ask for a copy of your stored data or request corrections via support. We verify your identity before processing any change.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or remove your personal data, our support team handles these requests directly. Send your request with your registered account details and we will respond within a reasonable timeframe. You can reach us through any of the channels below.

Live Chat Start a chat from the account dashboard. Available during active support hours for account and data queries.
Email Support Send your data request to our support address. Include your registered contact detail so we can verify your identity.
Help Centre Our help pages cover common data questions — how to update your details, close your account, or request a data export.

Common Questions About Your Data

Real questions from account holders about how their information is stored, used, and protected on nabji.

We collect your name, contact details, and the wallet identifiers you use for bKash, Nagad, or Rocket. Device and session data is also logged automatically for security purposes.

We share data only with payment processors and fraud-prevention services needed to complete your transactions. We do not sell your information to advertisers or unrelated third parties.

We store transaction references and amounts to match your deposits and withdrawals. Your full wallet PIN and credentials are never stored on our systems.

Yes. Contact support with your registered account details and request a data export. We will verify your identity and respond within a reasonable timeframe.

Send a deletion request through live chat or email support. After identity verification, your account is closed and personal data is removed in line with our retention schedule.

We use session cookies for login and analytics cookies to understand how the platform is used. You can manage or block cookies from your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.